Q1 Award  - Jeffersonville Manufacturing Plant Only

Corporate Quality Policy

It is the policy of Idemitsu Lubricants America Corporation to provide lubricants that meet or exceed all requirements of our customers with regard to fitness for use, performance, safety, and dependability. We will ensure this conformance by the following means:

• A structured approach to quality planning of all processes

• Precise quality control of all manufacturing processes

• Quality assurance of all our products and services

• Dedication to quality improvement through associate commitment and empowerment

Corporate Environmental Policy

It is the policy of Idemitsu Lubricants America Corporation to assess all environmental aspects of our operations, and to conduct our business accordingly. We will:

• Continually strive to minimize associated environmental impacts

• Comply with all applicable environmental regulations and standards established by government agencies, our customers, or other parties with whom we have commitments

• Carefully review the environmental aspects of the materials we use to make our products

• Process said materials in a manner such that pollution of the environment is prevented

• Continually improve our operations in this respect, including actively setting environmental objectives and targets, and regularly reviewing our performance toward these objectives

Quality Certifications

• ILA first obtained ISO 9002 quality certification in 1996 with SGS Certification Services, Inc. as registrar

• In 1998, ILA achieved QS9000 quality certification required by the Big 3 automakers, Ford Motor Company, General Motors and Daimler Chrysler

• In 2002, ILA received ISO 14001 certification of our Environmental Management System

• In 2004, ILA received ISO 9001:2000 quality system certification

• In 2006, ILA received ISO/TS 16949 quality certification as required by many of the global automakers. The ISO/TS 16949 standard is a common automotive quality system requirements catalog based on ISO 9001:2000, AVSQ (Italian), EAQF (French), QS-9000 (U.S.) and VDA6.1 (German) automotive catalogs.

• ILA remains committed to constant improvement and upgrade of our quality and environmental systems

Awards

• Ford Q1 Preferred Quality Award from Ford Motor Company

• Multi-year award winner for quality and delivery from Toyota Motor Manufacturing North America, Inc.

• Multi-year award winner for quality and delivery from Honda de Mexico S.A. de C.V.

• NNA Regional Supplier Award and multi-year winner of the Quality Master Award from Nissan North America

• Supplier Outstanding Achievement Award from Saturn Corporation

• Numerous other customer awards for quality, delivery and cost management